At some point in our lives, many of us due to illness, disability or old age will need some form of help and support with everyday things like getting washed, dressing or cooking a meal. This help and support is often called social care. Asking for help is sometimes the hardest thing to do, however, Newcastle City Council provide a range of social care services to suit people's needs. Visit newcastle.gov.uk and search for Social Care and Health. In addition, Community Health & Social Care Direct is a dedicated team of officers who are your first point of contact if you feel you need social care help and support from Newcastle City Council. Contact them on 0191 2788 377, firstname.lastname@example.org address or text phone 01912788359. If you own or rent your home and you're having problems with repairs, damp, staying warm, electrics, rats or more, help is available. MEARS operate the reliable tradesperson register if you are looking for people to carry out small or large repairs and maintenance to your home or garden. To find out if you are eligible for the service please contact Mears Handyperson Service on 0191 499 9490 or visit www.mearsgroup.co.uk/social-housing/home-improvements/north-east/. There may be a cost to this service/support. If you rent property from the council The Housing, Anti-Social Behaviour and Enforcement Team at Your Homes Newcastle can help with repairs and maintenance, you can contact them on 0191 278 7878. Text: You can text details of your repair by texting 'FIX' to 80800, Fax: 0191 211 4803, Email: email@example.com (your email will be responded to within 24 working hours).
"At some point in our lives, many of us due to illness, disability or old age will need some form of help and support with everyday things like getting washed, dressing or cooking a meal. This help and support is often called social care. Asking for help is sometimes the hardest thing to do, however, Newcastle City Council provides a range of social care services to suit people's needs. Visit newcastle.gov.uk and search for Social Care and Health. In addition, Community Health & Social Care Direct is a dedicated team of officers who are your first point of contact if you feel you need social care help and support from Newcastle City Council. Contact them on 0191 2788 377, firstname.lastname@example.org address or text phone 01912788359. If you are finding it difficult to prepare your own meals you may want to consider arranging to have hot meals delivered to your home. Newcastle City Council is one of many organisations who provide a 'Meals at home' service. more information is available on the website: www.newcastle.gov.uk/social-care-and-health/care-and-support-adults/types-care-services/long-term-services/meals-home?opendocument . Address: Community Health and Social Care Direct, 2nd Floor,
Information NOW is the information and advice website for people over 50 in Newcastle, their families and carers. Visit www.informationnow.org.uk to find out more.
If you're worried about getting help if you have an accident at home or fall ill suddenly, a community alarm and telecare equipment may be useful to help you live confidently and independently. The Community Care Alarm Service is run by Your Homes Newcastle and provides support services and equipment if you are an older person, disabled or have other special needs. Anyone living in Newcastle can join the service, regardless of the type of accommodation you live in. A special alarm unit can be installed in your home, which automatically connects to the 24-hour response centre if you press the alarm button. When you press the alarm, an operator in the response centre can speak to you through your alarm unit and give you advice, or contact your family, a doctor or the emergency services. You can also wear a personal pendant round your home, which acts like a portable alarm button. You can choose the basic package, which consists of the alarm unit and personal pendent. Other packages are available at an extra cost and include additional items of telecare equipment and the mobile warden service. Mobile wardens are available 24 hours a day and are sent to your home to help you in an emergency. For more information please call 0191 278 8699 or visit their website: www.yhn.org.uk/housing_services/community_care_alarm_service.aspx Community Care Alarm Service, YHN House, Benton Park Road, Newcastle upon Tyne, NE7 7LX Email: email@example.com Fax: 0191 278 7755, Minicom: 0191 278 7754, Cost: There may be a cost to this service/support
If you have a substantial and permanent vision loss in both eyes you may wish to register as blind or partially sighted. Registration simply means having your name added to a confidential list of people who have a permanent sight loss. Keeping this register allows Newcastle City Council to meet the needs of people with a visual impairment and it is also required for certain financial benefits and concessions. Registration is entirely voluntary. Your Eye Consultant will say if you are medically eligible and then certify using form CVI that you are registrable as blind or partially sighted. You decide if you wish to register, you may be referred to the hospital from your GP or optometrist. For further information Community Health and Social Care Direct by ringing 0191 2788 377 (Textphone: 01912788359) or emailing firstname.lastname@example.org.
Newcastle City Council offers support to all residents of Newcastle with a visual impairment. They can provide information about the benefits of registering as blind or partially sighted. Please contact Newcastle Welfare Rights Service by telephone 0191 277 2627; email or visit the website Website: http://www.newcastle.gov.uk/benefits-and-council-tax/welfare-rights-and-money-advice. Alternatively for information about the benefits available to those with a registered visual impairment contact Newcastle Citizens Advice Bureau on 0344 245 1288 or email them at email@example.com. The Royal National Institute of Blind People (RNIB) also offer a Talk and Support service, you can contact them on 0303 1239999. To find out more about registering as severely or partially sight impaired contact Community Health and Social Care Direct by ringing 0191 2788 377 (Textphone: 01912788359) or emailing firstname.lastname@example.org.
The Newcastle Upon Tyne Hospitals NHS Trust (Royal Victoria Infirmary) offers support to all residents of Newcastle with a visual impairment. Referrals often come from eye clinics but their services are available to all residents and their families and friends. Their mission is to improve the lives of all blind and partially sighted people living in Newcastle. Your G.P. can refer you to the Consultant Ophthalmologist at Royal Victoria Infirmary (RVI) who can offer an appointment at the low vision clinic if this is needed. At the clinic you can get advice and equipment like a magnifier to help with reading small print for example. Low Vision Clinic at the Royal Victoria Infirmary. Queen Victoria Road, Newcastle upon Tyne, NE1 4LP. Telephone: 0191 233 6161 (switchboard)
For more information about where to find equipment, please contact Newcastle Society for Blind People (NSBP) by ringing 0191 2327292, email: email@example.com or visiting www.nsbp.co.uk. Opening Hours: Tuesday to Thursday, 10am - 4pm. Or you could contact your local high street optician. www.opticianuk.co.uk/newcastle-upon-tyne/
Newcastle City Council provides a high quality service to adults with a sensory loss in Newcastle. Their aim is to reduce the impact your sensory loss has on your daily life. Rehabilitation workers can help with the following aspects of your life: Mobility, Daily Living, Communication. They can also help those people close to you to understand the implications of your sight loss. Contact Community Health and Social Care Direct on 0191 2788 377 (Textphone: 01912788359) or by email at firstname.lastname@example.org if you would like to make a referral for an assessment of your sight loss.
If you would like further information about eye/sight conditions, you can contact various national or local organisations; Royal National Institute of Blind People (RNIB) Tel: 0303 1239999 or see http://www.rnib.org.uk or contact Newcastle Society for Blind People (NSBP) by telephone on 0191 232 7292 or email: email@example.com . Website: www.nsbp.webs.com . Opening Hours: Tuesday to Thursday, 10am - 4pm. Newcastle City Council also has a team of Rehabilitation and Mobility Officers which deals with people with a sensory impairment. They can provide information and practical advice, including mobility training and independent living skills training. You can make a referral by contacting Community Health and Social Care Direct on 0191 2788 377 or emailing firstname.lastname@example.org.
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