If you would like to request a Free Fire Safety Check please contact the Fire Service on 0191 444 1500 (or email firstname.lastname@example.org) and ask for the Community Fire Safety Department. If you say that you are calling to request a fire safety check they will arrange this for you. The length of time that you wait for this service will depend on the demand that the Fire Service have at the time. There is no charge made for this service at the current time and they will fit smoke alarms free of charge where required.
Deafblind UK is a membership organisation of, and governed by, people who are deafblind or have both a sight and hearing loss. They champion the rights and interests of all people who are deafblind or have a combined sight and hearing loss and deliver quality services to give these individuals autonomy and control over their lives. Through their work Deafblind UK support equality, independence and choice. Deafblind UK aim to work towards a more equal society by raising awareness and understanding of deafblindness by engaging with people who have a sight and hearing loss, the Government and other organisations, individuals and communities. Deafblind UK help to enable people with both a sight and hearing loss to remain in their own homes and participate in their local communities. They provide relevant, high quality Peer Support, Befriending and Information and Advice services to people with a dual sensory loss, helping them to; live independently, interact with others, understand their rights and access their entitlements. For more information you could contact Deaflind UK by telephone / textphone on 01733 358 100; fax 01733 358 356 or email email@example.com. Alternatively you could visit their website www.deafblind.org.uk. Sense if another national voluntary organization working with and supporting people of all ages who are deafblind or have associated disabilities. At Sense they offer high-quality, flexible services across the UK, using skilled staff and a dedicated network of volunteers. They work with a wide range of people who are deafblind or have sensory impairments, as well as those who have a single-sensory impairment with additional needs. Sense have skills in complex communication, orientation and challenging behaviour. Sense take pride in offering services built around the wishes of each person they support and enabling them to be as independent as possible. Sense have a range of direct services from breaks and flexible packages of support through to registered care and supported living. They work with children, young people, adults and older people with a progressive sight and hearing loss, offering a range of housing, educational and leisure opportunities. Sense supports people of all ages to achieve remarkable things. Sense also offer support to all deafblind people in both the congenital and acquired deafblind communities, not just those who receive direct support and services from them.
Deaflink offers support to D/deaf, Deafblind, Hard-of-Hearing and Deafened people and their families across the North East. They provide some services and can signpost you to others. Deaflink has developed as an organisation with the New deaflink Logoprinciples of inclusion and empowerment, trying to bring people and agencies in partnership to understand better the needs and issues of D/deaf, Deafblind and Hard of Hearing people. Deaflink provides the opportunity for people to get together and through our various groups and forums e.g. Drama Group; Sensory Issues Group; Mental Health Forums. For more information contact Deaflink on Minicom/Phone: 0191 281 2314; SMS/Text only: 07897 329 359; Email: firstname.lastname@example.org or visit their website www.deaflink.org.uk. Newcastle Deaf Centre is based in Summerhill Square and provides a Centre for Deaf people of all ages and all denominations to meet, to socialise and to keep informed about issues that directly affect them. You are welcome to join in and contribute to the pastoral, social, educational and recreational activities. The rooms in the Centre are also available for hire for a variety of events: business meetings, training sessions, family parties and celebrations. You can contact the Deaf Centre by telephone/Fax on 0191 232 4104 or by emailing email@example.com. Alternatively you could visit the website: www.newcastledeafcentre.org.uk for more information. Becoming Visible is a Deaf led organisation with British Sign Language (BSL) and Deaf culture at the heart of what it does. It is passionate about all things Deaf As well as being involved in a variety of projects aimed at raising the profile of Deaf people in the wider community, Becoming Visable manages a British Sign Language (BSL)/English interpreting agency, offers an extensive range of BSL training courses and has an established expertise in the production of BSL media translation. To find out more ring 0191 233 0999 or visit www.becomingvisible.co.uk/
NHS Audiology Department at the Freeman Hospital in Newcastle Upon Tyne, Referral Procedure: If you have never been seen at the audiology department, you must contact your GP initially for assessment and onward referral. Drop in facility for The Adult Hearing Aid Repairs service at the Freeman Hospital is open: 9.00am to 4.00pm Monday to Friday (excluding Bank Holidays). You can contact them by telephone on 0191 223 1041 or 0191 223 1042.
From your answers you have indicated that you are having difficulties using your current phone. Help may be available for you through Action on Hearing Loss who are the Royal national charity helping people confronting deafness, tinnitus and hearing loss to live the life they choose. Please call 0808 808 0123 or alternatively you can visit www.actiononhearingloss.org.uk for more information. Other contact methods: Textphone: 0808 808 9000 (freephone), SMS: 0780 0000 360, Email: firstname.lastname@example.org Action on Hearing Loss enables them to take control of their lives and remove the barriers in their way, giving people support and care, developing technology and treatments, and campaigning for equality. Action on Hearing Loss are experts in providing support for people with hearing loss and tinnitus. They provide day-to-day care for people who are deaf and have additional needs; supply communication services and training; offer practical advice to help people protect their hearing; campaign to change public policy around hearing loss issues; and support research into an eventual cure for hearing loss and tinnitus. If you wish to find out more about useful products Sarabec aims to make life a little easier for those with hearing difficulties by providing high quality products which will help them to: stay in touch with friends and relatives; know what’s happening around the house; and enjoy recreational time without feeling isolated. Sarabec aims to supply all their customers, both private individuals and companies alike, with a high quality service appropriate to their needs. Buying from Sarabec is easier because they offer: friendly advice and free lifetime technical support and they have an online web shop open 24 hours a day 7 days a week, where you can view their products and order via their easy to use and secure system. You can order by telephone 01642 247789, fax 01642 230827, textphone (minicom) 01642 244148, or email email@example.com. Sarabec also offers technical help so if at any time you wish to discuss whether a product is right for you before ordering then contact them and their friendly, knowledgeable staff will be happy to help. The same people can help you to use your product after your purchase. Sarabec also offers a 28 Day Trial so you can be sure that the products you choose are right for you by trying them in the comfort of your own home. However if you feel you need a fuller assessment of your needs you can contact Community Health & Social Care Direct to request an assessment on 0191 2788 377 (Textphone: 01912788359) or by emailing firstname.lastname@example.org.
Multiple problems related to hearing loss. From your answers you have indicated that you require help with 4 or more issues. There may be a better overall solution available to you please contact Community Health & Social Care Direct, which is your first point of contact if you feel you need social care help and support from Newcastle City Council. Email: email@example.com. Tel: 0191 2788 377, Fax: 0191 2788 312, or Textphone: 0191 2788 359. Disability North Equipment Advice Service has an extensive range of catalogues, leaflets and information relating to both equipment and national and local community services. They can: Advise you about specific equipment and services, send out brochures or information which may be useful to you, Help you find products, information and suppliers. There is also a limited range of equipment available for demonstration purposes. For more information please call 0191 284 0480 or email firstname.lastname@example.org or visit their website www.disabilitynorth.org.uk.
At some point in our lives, many of us due to illness, disability or old age will need some form of help and support with everyday things like getting washed, dressing or cooking a meal. This help and support is often called social care. Asking for help is sometimes the hardest thing to do, however, Newcastle City Council provide a range of social care services to suit people's needs. Visit newcastle.gov.uk and search for Social Care and Health. In addition, Community Health & Social Care Direct is a dedicated team of officers who are your first point of contact if you feel you need social care help and support from Newcastle City Council. Contact them on 0191 2788 377, email@example.com address or text phone 01912788359. If you own or rent your home and you're having problems with repairs, damp, staying warm, electrics, rats or more, help is available. MEARS operate the reliable tradesperson register if you are looking for people to carry out small or large repairs and maintenance to your home or garden. To find out if you are eligible for the service please contact Mears Handyperson Service on 0191 499 9490 or visit www.mearsgroup.co.uk/social-housing/home-improvements/north-east/. There may be a cost to this service/support. If you rent property from the council The Housing, Anti-Social Behaviour and Enforcement Team at Your Homes Newcastle can help with repairs and maintenance, you can contact them on 0191 278 7878. Text: You can text details of your repair by texting 'FIX' to 80800, Fax: 0191 211 4803, Email: firstname.lastname@example.org (your email will be responded to within 24 working hours).
An Access to Work grant can pay for practical support if you have a disability, health or mental health condition to help you: start working; stay in work; move into self-employment or start a business. The grant is not for business start-up costs. How much you get depends on your circumstances. The money doesn’t have to be paid back and will not affect your other benefits. To make a claim you need to contact Access to Work (by telephone 0345 268 8489; Textphone: 0345 608 8753 or email email@example.com), print the Access to Work eligibility letter (available to download from www.gov.uk/government/publications/access-to-work-eligibility-letter-for-employees-and-employers) and take it to your employer or to a job interview. Then when an adviser contacts you and your employer, tell them about the help and support you need. More information is available on the Access to Work website www.gov.uk/access-to-work . DISABILITY NORTH provides help, information & advice for deaf, deafened, hard of hearing and deaf/blind people. Support and advice is available to those with a disability regarding returning to or getting into employment. Disability North has an extensive range of catalogues, leaflets and information relating to both equipment and national and local community services. They can: advise you about specific equipment and services, send out brochures or information which may be useful to you, help you find products, information and suppliers. There is also a limited range of equipment available for demonstration purposes. For more information please call 0191 2840480 or email firstname.lastname@example.org
MIND provides advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding. there is a local branch based in the Wellbeing Centre on Dundmuir Grove in Gateshead. For more information you can ring 0191 477 4545; email email@example.com or visit the MIND website www.tynesidemind.org.uk . Mental Health Matters (MHM) was established 30 years ago by families and carers in the North East to provide support and care for people they loved with mental health problems. You can visit their website www.mentalhealthmatters.com. At MHM their fully trained, dedicated, experienced and caring staff work, with partner organisations, to deliver comprehensive services to meet a full range of personal needs, in a seamless manner, to help vulnerable people to develop, ‘recover’ and move on to independent living whenever possible.MHM provide support covering many aspects of individual's lives: from psychological and well-being therapeutic recovery interventions through to everyday employment, housing, independent and community support needs. They aim to enable each individual to recover and / or move towards their own independence and well-being. MHM also seeks to strengthen the voice, rights and independence of their users, carers friends and families and to challenge the stigmas and negative attitudes that are still associated with mental health, learning disability and addiction. To find out more telephone: 0191 516 3500; fax: 0191 549 7298; email: firstname.lastname@example.org; or visit the website: www.mentalhealthmatters.com
Newcastle Carers provides dedicated support and information to any carer who lives in Newcastle or who cares for someone living in Newcastle. Support is also available for former carers who have received their services whilst being a carer. They provide: information; one-to-one carer support; training courses (for carers and professionals); opportunities to have your say; carers groups and carer cafes; events and activities; complementary therapy and counselling. They are based at 135-139 Shields Road in Byker and will carry out a confidential assessment based upon your circumstances and the person you care for. They can provide you with support to suit you best, such as telephone support 0191 275 5060, home visit, a Centre visit or by email at email@example.com. Once you are registered you have full access to all of their services. For more information visit their website www.newcastlecarers.org.uk Opening Hours: Mon - Fri 10.00 am - 4.00 pm
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