"At some point in our lives, many of us due to illness, disability or old age will need some form of help and support with everyday things like getting washed, dressing or cooking a meal. This help and support is often called social care. Asking for help is sometimes the hardest thing to do, however, Newcastle City Council provides a range of social care services to suit people's needs. Visit newcastle.gov.uk and search for Social Care and Health. In addition, Community Health & Social Care Direct is a dedicated team of officers who are your first point of contact if you feel you need social care help and support from Newcastle City Council. Contact them on 0191 2788 377, email@example.com address or text phone 01912788359. If you are finding it difficult to prepare your own meals you may want to consider arranging to have hot meals delivered to your home. Newcastle City Council is one of many organisations who provide a 'Meals at home' service. more information is available on the website: www.newcastle.gov.uk/social-care-and-health/care-and-support-adults/types-care-services/long-term-services/meals-home?opendocument . Address: Community Health and Social Care Direct, 2nd Floor,
If you would like to request a Free Fire Safety Check please contact the Fire Service on 0191 444 1500 (or email firstname.lastname@example.org) and ask for the Community Fire Safety Department. If you say that you are calling to request a fire safety check they will arrange this for you. The length of time that you wait for this service will depend on the demand that the Fire Service have at the time. There is no charge made for this service at the current time and they will fit smoke alarms free of charge where required.
MIND provides advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding. there is a local branch based in the Wellbeing Centre on Dundmuir Grove in Gateshead. For more information you can ring 0191 477 4545; email email@example.com or visit the MIND website www.tynesidemind.org.uk . Mental Health Matters (MHM) was established 30 years ago by families and carers in the North East to provide support and care for people they loved with mental health problems. You can visit their website www.mentalhealthmatters.com. At MHM their fully trained, dedicated, experienced and caring staff work, with partner organisations, to deliver comprehensive services to meet a full range of personal needs, in a seamless manner, to help vulnerable people to develop, ‘recover’ and move on to independent living whenever possible.MHM provide support covering many aspects of individual's lives: from psychological and well-being therapeutic recovery interventions through to everyday employment, housing, independent and community support needs. They aim to enable each individual to recover and / or move towards their own independence and well-being. MHM also seeks to strengthen the voice, rights and independence of their users, carers friends and families and to challenge the stigmas and negative attitudes that are still associated with mental health, learning disability and addiction. To find out more telephone: 0191 516 3500; fax: 0191 549 7298; email: firstname.lastname@example.org; or visit the website: www.mentalhealthmatters.com
Information NOW is the information and advice website for people over 50 in Newcastle, their families and carers. Visit www.informationnow.org.uk to find out more.
Your local Alzheimer's Society office in Newcastle provides a range of support services for people with dementia, their families and carers it provides advice and support to people with dementia and their carers. They are based at The Beacon on Westgate Road and can be contacted on 0191 298 3989 or by email at email@example.com. Services provided include Information; advice; support; carer education; and Outreach support. Alternatively more information is available on their website www.alzheimers.org.uk.
You have answered that your clothes size has increased in the last 3-6 months. If this has happened without you trying to, and is something that you would like help with you may find that exercising or participating in group activities may help. If you don’t feel confident, we have found going with someone you know might help. HealthWORKS Newcastle support people of all ages to lead a healthier life; from being more active, to eating healthily, giving up smoking, managing diabetes and improving your mobility. For more information visit their website www.hwn.org.uk or email firstname.lastname@example.org. Alternatively you could phone Telephone (1): 0191 272 4244 (West End Resource Centre), 0191 264 1959 (Lemington Centre), 0191 273 8889 (Community Health Trainers) Active Newcastle based at Walker Activity Dome is another service to help people become more physically active in Newcastle. Their website www.activenewcastle.co.uk provides information about the range of sporting / leisure centre venues, how to get there and what is involved in different activities. There are a wide range of clubs and groups in Newcastle that provide activities specifically for people in the city aged 50 and over. For more information please ring 0191 278 3129 or email email@example.com.
You have answered that you often forget mealtimes, or that you have already eaten. Newcastle City Council is one of many organisations who provide a 'Meals at home' service which would ensure meals are provided and delivered to your home. Menus are varied and can accommodate special dietary requirements. More information is available on the website: www.newcastle.gov.uk/social-care-and-health/care-and-support-adults/types-care-services/long-term-services/meals-home?opendocument. Or alternatively you could contact Community Health and Social Care Direct on 0191 2788 377 (Textphone: 01912788359) or email firstname.lastname@example.org to enquire.
If you are a council tax payer and home owner, and you get either loft or cavity wall insulation from our approved supplier - British Gas, you will be entitled to a one-off £50 payment. You don't have to be a British Gas customer to benefit from this initiative but to qualify the insulation must be installed by them, specifically through the council tax rebate offer. If you own your home and are interested in the scheme please call British Gas on 0845 605 2535 quoting reference NLCT. Lines are open 8am - 8pm Monday to Friday, 8am - 1pm Saturday. There are a number of options available to owner occupiers when having energy saving measures carried out in their homes. The Council's own Energy Advice Unit will give impartial advice on the full range of subsidised options available for the installation of cavity wall and loft insulation. They also give general advice on other ways to reduce the cost of fuel bills and can explain the benefits of taking advantage of the increasing range of renewable energy technologies. You can also obtain independent energy saving advice from Energy Saving Trust on 0191 236 1545 or visit energysavingtrust.org.net. ENERGY SAVINGS TRUST: Email: email@example.com Opening Hours: Monday to Friday 9am to 8pm; Saturday 10am to 2pm
If you're worried about getting help if you have an accident at home or fall ill suddenly, a community alarm and telecare equipment may be useful to help you live confidently and independently. The Community Care Alarm Service is run by Your Homes Newcastle and provides support services and equipment if you are an older person, disabled or have other special needs. Anyone living in Newcastle can join the service, regardless of the type of accommodation you live in. A special alarm unit can be installed in your home, which automatically connects to the 24-hour response centre if you press the alarm button. When you press the alarm, an operator in the response centre can speak to you through your alarm unit and give you advice, or contact your family, a doctor or the emergency services. You can also wear a personal pendant round your home, which acts like a portable alarm button. You can choose the basic package, which consists of the alarm unit and personal pendent. Other packages are available at an extra cost and include additional items of telecare equipment and the mobile warden service. Mobile wardens are available 24 hours a day and are sent to your home to help you in an emergency. For more information please call 0191 278 8699 or visit their website: www.yhn.org.uk/housing_services/community_care_alarm_service.aspx Community Care Alarm Service, YHN House, Benton Park Road, Newcastle upon Tyne, NE7 7LX Email: firstname.lastname@example.org Fax: 0191 278 7755, Minicom: 0191 278 7754, Cost: There may be a cost to this service/support
The Royal Voluntary Service is a National Charity with a local office which supports older people by giving time and practical help to help them get the best from life. Every year, Royal Voluntary Service volunteers undertake some 90,000 journeys on behalf of older people. These may be trips to and from hospital or to a GP appointment. Equally, these may be trips to the shops or into town, journeys that enrich lives and really add to the pleasure of day-to-day living. It's especially important where mobility issues can make it difficult, if not impossible, for older people to use public transport and in rural areas with limited transport services. It's cheaper than taking a taxi and local volunteers often become friends. Volunteers use a combination of their own cars or adapted vehicles or mini-buses, depending on the local area. For more information you can contact them by telephone: 0191 300 9334 or email email@example.com.
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